Home / Home & cleaning / Steam mops / Hoover Steam Complete Pet
Hoover Steam Complete Pet
A versatile, grout-friendly steam mop with real durability doubts
Loupe's take: Strong, with a few catches. Who's Loupe?
Photo: Hoover
Amazon
Google Shopping
Reddit
YouTubeSee how we scored it
Updated October 27, 2026
Expert evidence is strong but narrow: all 3 hands-on reviews (Consumer Reports, The Spruce, BHG) rate its cleaning highly, especially on tile and grout, with The Spruce naming it its best pick for tile and grout. Owners are noticeably cooler, with an owner score of 55 versus an expert score of 76; 40% of 114 owner comments praise cleaning, but 16% report units breaking, 11% weak steam and 8% leaks, giving a reliability score of 52. Retail ratings split sharply, from 4.0 stars across about 3,500 Amazon votes to roughly 3.1 stars across 33 Walmart and Home Depot reviews. With only 3 expert reviews, no published expert scores and no long-term durability testing, we rate our confidence as medium.
What each expert concluded
In Consumer Reports' lab testing, the Hoover Complete Pet WH21000 did very well at cleaning ceramic tile stains and at producing steam, with good convenience, and it comes with versatile attachments; the overall numeric score is hidden behind a paywall.
Hands-on review · open the review ↗The writers were impressed by this steam mop's fast heat-up, light weight, and strong tile and grout cleaning, and named it their best pick for tile and grout, with the only real complaint being a mop pad that stretches out and has to be removed by hand.
Hands-on review · open the review ↗A strong pick for pet owners that lifts dried-on and set-in messes and brightens grout well, though it pushes chunky debris around and its hold-to-steam trigger can be tiring for some users.
Hands-on review · open the review ↗Verdicts paraphrased; open a card to read the original. How we score
The verdict in 10 seconds
You'll love it if
- You have lots of tile and grout you want looking brighter
- You have pets that track in dried mud and paw prints
- You want one tool for floors plus upholstery, stovetops and tight spots
Skip it if
- Long-term durability matters more to you than versatility
- Holding a trigger for long stretches is hard on your hands
- You want a mop that picks up loose crumbs and chunky debris
What owners rave and rant about
What they rave about
What they rant about
Share of 114 owner reviews and comments that mention each topic.
The no-fluff verdict
This is a light, quick-heating steam mop that doubles as a handheld steamer, so you can go from floors to grout, stovetops and upholstery without switching tools. It shines on tile, grout and dried-on pet messes. The catch is reliability: a noticeable share of units stop working or leak, and you have to hold a trigger the whole time to get steam. It suits pet owners with lots of tile who want one tool for many jobs.
This verdict draws on 7 independent sources: 3 expert tests,
4,027 ratings and reports from retailers, owner communities and video reviews, and official safety records,
analyzed and cross-checked into one verdict, so you don't have to.
Ratings across the web
AmazonGoogle ShoppingRedditYouTubeShop ratings lean positive (happy buyers, brand-moderated stores); forums lean critical (people post problems). Our owners score weighs both equally.
Questions people actually ask
Is the Hoover Steam Complete Pet good for cleaning tile and grout?
Yes, this is where it does best. The grout brush and detachable handheld steamer visibly brighten grout lines and lift tough stains on tile.
Based on: All 3 hands-on expert reviews praised its tile and grout cleaning.Does the Hoover Steam Complete Pet handle pet messes?
Yes, for dried-on and set-in messes like paw prints and mud. It struggles with chunkier debris, which it tends to push around, so sweep first.
Based on: BHG's hands-on research found it lifts set-in pet messes but pushes chunky debris.Is the Hoover Steam Complete Pet reliable?
It's a mixed picture. Many people get good use from it, but a meaningful minority report units that die early or start leaking.
Based on: 16% of 114 owner comments report breakdowns; 8% report leaks.Is the Hoover Steam Complete Pet heavy or hard to use?
Mostly no. It's light and easy to steer, though having to hold the trigger down for steam can tire your hand.
Based on: All 3 experts call it light; 9% of owners say heavy; BHG flags trigger strain.How fast does the Hoover Steam Complete Pet heat up?
Very fast. It's ready almost as soon as you turn it on, and it cools down quickly afterward too.
Based on: The Spruce measured roughly five-second heat-up; a few owners also note fast heating.How much does the Hoover Steam Complete Pet cost?
Usually $100–$110 in the US. Prices move with sales, so check the current price.
Based on: Prices quoted in expert reviews and at Amazon.com.What does the Hoover Steam Complete Pet cost to run?
Mostly replacement parts and supplies
- Replacement mop pads may be needed sooner than expected, since one hands-on review found the pad stretches out quickly; no pad pricing was available
Has the Hoover Steam Complete Pet been recalled?
No. We found no U.S. safety recalls for this model.
Based on: U.S. Consumer Product Safety Commission recall records.As an Amazon Associate we earn from qualifying purchases. It never changes a score.
Alternatives
All alternatives →- 01
EXPOWNREL72Tineco Floor One S5 Steam
A powerful floor cleaner that's heavy and needs cleanup after use
- 02
EXPOWNREL67Bissell PowerFresh 1940
A simple, easy floor steamer that cleans well but may not last
- 03
EXPOWNREL66Black+Decker 7-in-1 Steam Mop
Versatile, fast-heating steam mop and handheld, with real questions about durability